How to update software
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Watch the video on "How to update software":
The timely software update of your phone is important to ensure its data safety and to maintain the phone's efficiency.
Software updates help:
- Improve the user experience
- Add or enhance features
- Fix software bugs
- Fix security flaws
Before updating the software, please ensure:
- Your device is connected to a stable network
- There's enough storage space on your device
- The phone has sufficient battery (above 50%)
Follow these steps to update the software on your device.
1.1 Go to Settings
Or: You can also access settings from the notification panel
1.1.1 Drag down the menu from the top
1.1.2 Tap Gear icon
1.2 Tap Software update
1.3 Tap Download and install
1.4 Tap Download
1.5 Tap Install now
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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