How to optimize charging of your Galaxy smartphone

Last Update date : Feb 16. 2026

Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

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Optimize charging for your Samsung Galaxy smartphone Optimize charging for your Samsung Galaxy smartphone

Your Galaxy smartphone's charging port is used for charging the battery. and for transferring data. Unclean ports and non genuine chargers may cause charging or connectivity issues.

Follow these simple tips to ensure optimum charging of your Galaxy smartphone.

1 Check the charging port type before connecting it to a charger
2 Avoid exposing device to moisture or wet surface
3 Always use the plug to remove the charger from the socket

The adjoining part of cable is gragile and abrupt pulling out may damage it.

4 Always use a genuine Samsung charger

If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.

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